Hyou Fine Jewelry

<p>To request changes or cancellations to your order, please get in touch with our customer support team&#xA0;at contact@hyoufinejewelry.com.</p>

We make every effort to process orders promptly, which may limit our ability to accommodate changes or cancellations. To request changes or cancellations, please contact our customer support team as soon as possible.

Can I change or cancel my order after it has been placed?

Shipping

What are the shipping options available?

How much does shipping cost?

Can I track my order?

What should I do if my order hasn't arrived within the estimated delivery time?

How long will it take for my order to arrive?

How do I care for my HYOU Fine Jewelry?

What metals do you use at HYOU Fine Jewelry?

Does HYOU Fine Jewelry offer a warranty?

Can I wear my HYOU Fine Jewelry during physical activities?

How should I store my HYOU Fine Jewelry when not wearing it?

How do I clean my Hyou jewelry?

Can I use ultrasonic cleaners on Hyou jewelry?

How do I care for Hyou gold vermeil jewelry?

How do I care for Hyou sterling silver jewelry?

Can I wear Hyou jewelry in water?

Jewelry Care

Do you have a warranty for Hyou products?

What does the warranty cover?

How should I request warranty service for my Hyou product?

Are there any exclusions to the warranty policy?

What is not covered under the warranty?

Warranty

What is Hyou's return policy?

Can I exchange an item?

How do I initiate a return?

How long does it take to process a return?

Is there a fee for returning an item?

Who pays for return shipping?

How will I know when my refund has been processed?

Returns & Shipping

Can I change or cancel my order after it has been placed?Updated a year ago