Hyou Fine Jewelry

<p>We offer free shipping on all orders.</p>

The shipping fees vary based on the destination country and the shipping method selected. Please consult our shipping policy for detailed information on shipping fees.

How much does shipping cost?

Shipping

What are the shipping options available?

Can I track my order?

Can I change or cancel my order after it has been placed?

What should I do if my order hasn't arrived within the estimated delivery time?

How long will it take for my order to arrive?

How do I care for my HYOU Fine Jewelry?

What metals do you use at HYOU Fine Jewelry?

Does HYOU Fine Jewelry offer a warranty?

Can I wear my HYOU Fine Jewelry during physical activities?

How should I store my HYOU Fine Jewelry when not wearing it?

How do I clean my Hyou jewelry?

Can I use ultrasonic cleaners on Hyou jewelry?

How do I care for Hyou gold vermeil jewelry?

How do I care for Hyou sterling silver jewelry?

Can I wear Hyou jewelry in water?

Jewelry Care

Do you have a warranty for Hyou products?

What does the warranty cover?

How should I request warranty service for my Hyou product?

Are there any exclusions to the warranty policy?

What is not covered under the warranty?

Warranty

What is Hyou's return policy?

Can I exchange an item?

How do I initiate a return?

How long does it take to process a return?

Is there a fee for returning an item?

Who pays for return shipping?

How will I know when my refund has been processed?

Returns & Shipping

How much does shipping cost?Updated a year ago