What is Hyou's return policy?Updated a year ago

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your jewelry item must meet the following criteria:

It must be in the same condition as when you received it - unworn and unused, with tags intact if applicable, and in its original packaging.

You'll need to provide the original receipt or proof of purchase.

NOTE: To initiate a return or exchange using our online Return Centre you will need your Order Number.

Please click here to initiate your return