Know more about policies for returns and exchanges.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your jewelry item must meet the following criteria:. It must be in the same condition as when you received it - u
Exchanges:. If you have purchased the wrong ring size, you can exchange it for the correct size in our returns center by initiating a return. If you would like to exchange your item for a different one, the fastest way to ensure you get what you want
Please click here to initiate your return.
Once we receive the returned item, we will process your refund within 5-7 business days. The refund amount will be credited to your original method of payment.
No, there is no fee for returning an eligible item. However, please note that the original shipping costs are non-refundable.
If you initiate a return for an eligible item within 30 days of purchase, we will provide you with a free return shipping label. If the return is not due to a product defect or error on our part, the original shipping costs will not be refunded.
Once we process your refund, you will receive an email confirmation. Please allow 5-7 business days for the refund to appear in your account. In case you need further assistance, please write to us at [email protected].